Pkpkp FAQ – Frequently Asked Questions

The minimum deposit amount at pkpkp is just ৳200 — using bKash, Nagad, or Rocket. That means you can start betting at pkpkp with as little as ৳200 BDT.

How to make a deposit:

• 1
  Log in to the pkpkp app or website.
• 2
  Click the "Deposit" button and select bKash, Nagad, or Rocket.
• 3
  Enter the amount (minimum ৳200) and confirm.
• 4
  Complete the payment using your PIN in your mobile banking app.
• 5
  Funds are typically added to your balance within 30 seconds.

Pkpkp does not charge any deposit fees. However, your mobile banking provider may apply a small fee — that is their own charge. To receive the welcome bonus, make sure to Latest Promotions Check the page for active offers.

With pkpkp's referral program, both you and your friend receive a bonus when you refer them. The process is simple:

• 1
  Log in to the pkpkp app or website and go to the "Referral" or "Invite Friends" section.
• 2
  Copy your personal referral link or code.
• 3
  Send your friend the link — they sign up at pkpkp using that link.
• 4
  Once your friend makes their first deposit, the referral bonus will be credited to your account.

Bonus amounts and terms depend on the current offer — Latest Promotions Check the latest referral offers on the page. Keep in mind — if your friend doesn't enter your referral code at registration, you won't receive the bonus, and it can't be added afterwards. There's no cap on referral bonuses — the more friends you refer, the more you earn.

Pkpkp's responsible gaming tools are accessible directly from your account settings. Here's an overview of the three main tools:

Deposit Limit: Log In → Profile → Settings → Responsible Gaming → Deposit Limits. Set a daily (e.g. ৳500), weekly (e.g. ৳2,000), or monthly (e.g. ৳5,000) limit. Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period — this helps prevent impulsive overspending.

Cooling-Off Period: Follow the same path to the Cooling Off option. Pause your account for anywhere from 1 day to 6 weeks. It reactivates automatically when the period ends.

Self-Exclusion: For a long-term break, send a request to support@pkpkp.click. Options include 6 months, 1 year, or permanent. Once activated, all marketing communications are also stopped. For more details, Responsible Gaming View page.

If the pkpkp app won't open or keeps crashing, try the steps below one by one — in most cases, this will resolve the issue:

• 1
  Update the app: Older versions often cause issues. Re-download the APK on Android App Page from. Update via the App Store on iOS.
• 2
  Clear the app cache: On Android: go to Settings → Apps → pkpkp → Storage → Clear Cache.
• 3
  Restart your phone: A simple restart often fixes the app right away.
• 4
  Uninstall & Reinstall: Uninstall the app and download it again from the pkpkp app page.
• 5
  Check your internet connection: Make sure your mobile data or Wi-Fi is working properly.

If the issue persists after these five steps, contact pkpkp Live Chat with a screenshot — the support team will resolve it quickly. If the app won't open, you can also visit pkpkp.click in your web browser and continue betting there.

Some pkpkp account details can be updated directly from your profile settings, while others require assistance from support.

You can change this yourself from Settings: Display name, contact details, language preference, notification settings. Log In → Profile Icon → Edit Profile.

Mobile number change: To change your registered mobile number, submit a request to support@pkpkp.click. Since your mobile number is linked to login and OTP verification, it cannot be changed directly for security reasons. Support will process the request within 48 hours after verifying your identity (national ID).

Legal name change: Changing a legal name registered under KYC also requires support assistance and a new ID document. Before making any profile changes, make sure all information is accurate — false details can cause withdrawal issues.

Pkpkp offers two separate options: temporarily suspending your account or closing it permanently.

Temporary Suspension (Cooling-Off): If you need a short break, go to Settings → Responsible Gaming → Cooling Off and pause your account for anywhere from 1 day to 6 weeks. Your account will reactivate automatically once the period ends.

Self-Exclusion (long-term): Please note:

Permanent Deactivation: To permanently delete your account, send a request to support@pkpkp.click. Make sure to withdraw any remaining balance beforehand — it cannot be recovered once the account is deleted. After deactivation, pkpkp will stop all marketing communications.

Yes, pkpkp allows you to combine multiple matches or events into an "accumulator" or "combo bet". The odds multiply together — so if all your selections are correct, the payout can be significantly higher.

How to do it:

• 1
  Go to the Sports section on pkpkp and click on the odds of any match — it will be added to your betslip.
• 2
  Keep adding odds from more matches to the same betslip — each click adds a new selection.
• 3
  If your betslip has 2 or more selections, the "Accumulator" option will appear automatically.
• 4
  You'll see the total odds and potential winnings — enter your amount and click "Place Bet".

In a combo bet, every selection must be correct — if even one loses, the entire bet is lost. However, if a match is cancelled, that selection is removed from the bet slip and the remaining selections are settled as usual. For the maximum number of selections allowed on pkpkp, On the betting page or ask via Live Chat.